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Document Template Packs

The NovaCore SRTO/ASQA and CRICOS template packs are comprehensive document kits that provide an organisation with highly detailed and compliant policies, procedures, forms, manuals and other documents to support quality training and assessment.

Policies

Access and Equity Policy
Appeals Policy
Assessment Policy
Audit Policy
Client Information Policy
Complaints Policy
Continuous Improvement Policy
Enrolments Policy
Evaluation Policy
Financial Management Policy
Issuing Certification Policy
Legislation Compliance Policy
Management of RTO Policy
Marketing Policy
Partnering Policy
Privacy Policy
Recognition Policy
Records Management Policy
Refund Policy
Staff Policy
Training and Assessment Strategies Policy
Training Delivery Policy
Transition of Training Packages Policy
Validation Policy
Work Health and Safety Policy

Procedures

Appeals Procedures
Assessment Procedures
Audit Procedures
Certification Issuance Procedures
Complaints Procedures
Continuous Improvement Procedures
Enrolment Procedures
Evaluation Procedures
Legislation Compliance Procedures
Management of RTO Procedures
Marketing Procedures
Partnering Procedures
Privacy Procedures
Recognition Procedures
Records Management Procedures
Refunds Procedures
Replacement Certification Issuance Procedures
Training Delivery Procedures
Transition of Training Packages Procedures
Validation Procedures

Forms

Appeals Lodgement Form
Appeals Progress Form
Archive Register Form
Assessment Outcomes Tracking Form
Assessor Evaluation Form
Certificate Issuance Authority Form
Client Assessment Evaluation Form
Client File Checklist Form
Client File Note Form
Complaints Lodgement Form
Complaints Progress Form
Continuous Improvement Request Form
Corporate Client File Checklist Form
Course Checklist Form
Course Evaluation Form
Course File Checklist Form
Course Nomad File Form
Course Withdrawal Amend Form
Credit Transfer Application Form
Direct Supervision Plan
Direct Supervision Record Form
Employer Questionnaire
Enrolment Form
Group Booking Enquiry Form
Incident Report Form
Induction Checklist
Industry Consultation Form
Learner Questionnaire
Near Miss Report Form
Nomad File Visit Record Form
Privacy Disclosure Form
Privacy Photo Consent Form
Professional Development Plan Form
Refund Request Form
Replacement Certificate Request Form
RPL Application Form
Staff File Checklist Form
Staff File Note Form
Staff Induction Checklist Form
Staff Induction Session Checklist
Staff Personal Details Form
Termination of Third Party Agreement Form
Trainee Visit Form
Trainer Competency Mapping Form
Trainer Course Report Form
Trainer Evaluation Form
Trainer Observation Assessment Form
Training Attendance Form
Training Plan Form
Transition Qualification Form
Validation Form

Manuals

Client Handbook
Staff Handbook

Other

Appeals Register
Archive Register
Assessments Received Register
Assets Register
Audit Schedule Register
Business Support Suppliers Register
Client Information Matrix Register
Complaints Register
Continuous Improvement Register
Delivery Sites Register
Legislation Register
Mapping Document Template
Marketing Materials Checklist
MOA Partnering Agreement Template
MOU Register
Refund Request Register
Suppliers Register
TAS Template
Trainer Professional Development Register
Trainer Qualifications Register
Training Resources Register
Validation Register
SRTO/ASQA Templates  BUY NOW or GET SAMPLES

The SRTO (Standards for Registered Training Organisations) templates pack includes over 120 documents and can be purchased as a stand alone kit or integrated with the SRTO Compliance Framework as part of the Compliance Management System

Policies

Access and Equity
Assessment
Complaints and Appeals
Continuous Improvement
Financial Management
Issuing of Qualifications
Marketing
Privacy
Recognition of Prior Learning
Records Management
Refunds
Risk Management
Staff
Training and Assessment Strategies
Version Control
Work Health and Safety

Procedures

Risk Analysis
Risk Management

Forms

Access Authorisation
Assessment Instrument Validation
Assessment Supervision
Competency Mapping
Corrective Action
Enrolment Form
Induction Checklist
Industry Consultation
Professional Development Plan
Refund Request
Training Resource Feedback
Training Supervision

Manuals

Code of Practice
Staff Handbook
Student Information Handbook

Other

Corrective Actions Register
Duty Statement - Director
Duty Statement - Manager
Duty Statement - Trainer and Assessors
Duty Statement - Training Coordinator
Marketing Materials Checklist
MOU Register
Refund Register
Risk Management Action Plan
Trainer Qualifications Register
Training and Assessment Strategies Template
AQTF Templates  BUY NOW

The AQTF templates pack includes 43 documents and can be purchased as a stand alone kit or integrated with the AQTF Compliance Framework as part of the Compliance Management System

Policies

Complaints and Appeals Policy
Critical Incident Response Policy
Deferral, Suspension and Cancellation Policy
Education Agents Policy
Engagement Prior to Enrolment Policy
Formalisation of Enrolment and Written Agreements Policy
Marketing Policy
Modes of Delivery Policy
Overseas Student Health Cover Policy
Overseas Student Orientation Policy
Overseas Student Support Services Policy
Progress, Completion and Attendance Policy
Recogntion and Credit Transfer Policy
Refund Policy
Registration of Courses Information and CRICOS Policy
Student Fees and Charges Policy
Student Intervention Policy
Student Misconduct Policy
Transfer of Provider Policy
Younger Overseas Student Policy

Forms

Certificate & Document Request Form
Certificate & Financial Release Form
Compliants Lodgement Form
Compliants Progress Form
Continuous Improvement Request Form
Critical Incident Report Form
DSCW Form
Education Agent Agreement Form
Education Agent Application Form
Group Folder Checklist Form
Intervention Strategy Form
Media Release Form
Payment Instalment or Fee Extension Request Form
Personal Information Access Authorisation Form
Refund Request Form
Replacement Certificate Request Form
Student Discussion Form
Student File Checklist Form
Student ID Request Form
Student Notification of Event Form
Student Personal Details Form
Transfer of Provider Request Form
Welfare Accomdation Arrangements Form

Registers

Assesssment Appeals Register
Client Information Matrix Register
Complaints Register
Critical Incident Register
Education Agent Register
Intervention Follow Up Register
Marketing Materials Register
Refund Request Register
Student Notification Register
Suspension and Cancellation Register

Letters

Appeal Successful Letter
Appeal Unsuccessful Letter
At Risk Unsatisfactory Academic Progress Warning Letter
Complaint Not Warranted letter
Complaint Warranted Letter
DSCW Request Notification Letter
Late Fee Payment Final Notice
Letter of Offer and Acceptance (Written Agreement)
Letter of Release for Student
Letter of Transfer Refusal
Suspension Cancellation Notification Letter
Unsatisfactory Academic Progress Letter

Other

Attendance Monitoring Flowchart
End of Study Period Progress Report
Marketing Materials Checklist
Schedule of Fees
Student Orientation Checklist

CRICOS Templates

BUY NOW or GET SAMPLES

For compliance to the National Code of Practice for Providers of Education and Training to Overseas Students 2018 (the National Code) the CRICOS templates pack includes 90 documents that can be purchased as a stand alone kit or integrated with the CRICOS Compliance Frameworks as part of the Compliance Management System
. The CRICOS templates compliment the SRTO/ASQA template kit.

Procedures

Appeals Procedure
Compliants Procedure
Continuous Improvement Procedure
Credit Transfer Procedure
Critical Incident  Procedure
DSCW Procedure
Enrolment Procedures
Intervention Strategy Procedure
Marketing Development Procedures
Overseas Student Orientation Procedure
Procedure Flowcharts Intervention & Monitoring
Recognition Procedures
Record of Attainment Procedures
Student File Setup Procedure
Student Notification of Event Procedure
Transfer of Provider Procedures
Products
Compliance Framework - SRTO 2015 / AQTF / CRICOS / GTO
SRTO 2015 (previously known as ASQA) Template Pack - Microsoft Word
CRICOS Template Pack - Microsoft Word
Compliance Management System Software
Document Management System Software